Oh, Amazon. Again?

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Amazon pulls fan’s review of favorite author’s book. When fan questions why, Amazon rep accuses him of being a paid shill and says “I understand that you are upset, and I regret that we have not been able to address your concerns to your satisfaction. However, we will not be able to offer any additional insight or action on this matter.”

Sound familiar? Fan sends followup email explaining that he is just a reader; his review is legit.

Amazon tells fan that if he emails them about the review again, they will stop selling the author’s book on their site.

Hey, I guess it’s possible that this story has passed through a couple levels of Telephone before it comes to us, but is there anyone that doesn’t find this story believable on some level?

Yesterday’s post about Amazon’s error

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As a followup to yesterday’s post about Amazon’s bully tactics, I want to point out a link that Laurel Amberdine posted on my LiveJournal. Here’s the big surprise: the story of the woman who had her Amazon account closed for reasons they refused to divulge was a little more complicated than the original link made it seem. You’d think I’d learn to expect this by now.

However, it really doesn’t make things better, as far as the company’s behavior is concerned. That’s why I’m glad to see the updates to that link saying they reopened her account and let her have her books back.

This time, I hope she backs them up on her computer or something.

Amazon fucks up again

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It’s not great secret that Amazon.com has been acting like a pack of ruthless sociopaths for the last few years. What good does it do to pursue your own self-interest if you define it so narrowly that the people you do business with hate you so much they can’t wait for the chance to slip a poisoned knife in your back? I’m not talking about competitors; I mean your suppliers and customers.

Nevermind this article here, which details how Luxembourg-based Amazon.co.uk only pays 3% VAT tax yet demands a 20% VAT tax payment from UK publishers.

At this point, they’re now turning on their customers. One woman discovered that her account had been closed and all of her books deleted. Why? Amazon doesn’t feel that it has any reason to explain. They take your money, they erase the goods they sold you, they act like shitheels when you ask for their reasons.

You know what sucks? I sell the Twenty Palaces prequel through every service I can, from Smashwords to B&N to this very site, but the overwhelming proportion of my sales come through Amazon. We’re talking 95%. Also, a few years back I spent a full month posting affiliate links exclusively to Indiebound and then a full month doing the same with Mysterious Galaxy. No one bought anything. They only bought books when I linked to Amazon.

This puts me someplace I really don’t want to be: Most of the money I’ve earned this year has come from a company that I’ve grown to hate. I feel dirty doing business with them. I’ve been a customer of theirs, too.

So how screwed up is it that I can’t wait from someone to come along and kick their asses?

6 Things About My Trip to San Jose

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1) I still like riding on the train, despite some of the later points here.

2) During the trip, I went back to every bad food habit I have. I ate without planning. I ate because of stress. I ate when I wasn’t hungry to be social. I ate my son’s leftovers because I didn’t want to waste them. Yowch. Bad habits might go but they never go far.

3) This trip was wall-to-wall Pokemon. On Thursday during the train trip he found another player and stayed up until midnight playing in the observation lounge. On Friday he met some other kids in the hotel lobby and he played until after dinner. After the tournament on Saturday he played all evening until midnight again. On Sunday, even though he didn’t make the playoffs, he went right back to the event to hang with is friends and play pick up matches. Then we caught the train on Sunday night and he kept playing late into the night and all the next morning until the other kid’s stop arrived. Who knew there was so much Pokemon to be done?

4) One downside of riding the train is that there is usually one person who’s had too many. It doesn’t normally get too ugly, but sometimes people can be loud and obnoxious. On the way down, for example, I was sitting across the boys while they played a match, and a man walking the aisle fell flat on his face. He was in his 50’s, kinda tattered, and I had the powerful urge to Not Engage.

Someone else in the room asked, reluctantly: “Are you okay?” As the guy tried to get up, he answered “Of course I am. I’m tough.”

Since then, that line has become something of a joke around here, along with (no context) “Trees are made of cells. Your argument is invalid.”

5) The long, long train trip left me with a screwed up back. I’m moving like an old man, stretching my legs and back as much possible, slathering on the Topricin, and gulping acetaminophen. At the moment, it’s mostly better which is good. The bad thing is that I’ve completely lost the thread of the Twenty Palaces short story I was going to write. The POV was supposed to be from a predator instead of Ray Lilly, but with the way I feel I just can’t find the voice.

So it’s shelved for now. EPIC SEQUEL WITH NO DULL PARTS opens with a scene where someone recovers from terrible injuries, and that’s coming along just fine. I just wish I had more places outside my home where I could write while standing.

6) The Coast Starlight offers really beautiful views. Not Oakland, but northern California and southern Oregon were gorgeous: mists blowing through evergreen valleys, stands of dogwood with golden leaves, broad rivers and lakes with pelicans, herons, ducks and even an eagle. Even a rainbow. It’s a lovely country, if you get the chance to see it.

Passing into a new world: Portal fantasy

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Rachel Manija Brown posted something provocative about so-called “portal fantasy.” For those who didn’t click the link: essentially it’s a Narnia-style story, in which a person or persons from our mundane world is transported to a second-world fantasy setting. Apparently, agents reject those stories at the query stage without ever requesting a full manuscript, and the reasons described in the post (all frustratingly second-hand) strike me as extraordinarily bogus.

They’re talking about non-adult books: YA and MG, but I don’t remember seeing a lot of adult-oriented portal fantasies.

But it’s only after I read a post on Making Light that I realize I myself have been All Over Portals in my books.

Now, that Making Light post is talking about Fantasy With Portals In Them rather than Portal Fantasies, which is not exactly a subtle distinction. For one thing, modern person transported to fantasy world setting is a very specific thing. Still, Circle of Enemies and Twenty Palaces both contain literal portals in which Things Intrude Into Our World, and the other two books have implied portals.

What’s more, EPIC FANTASY WITH NO DULL PARTS is full of portals; the barely-Iron-Age society conducts trade through them and they are the center of the plot.

It’s not portal fantasy, per se, but… is this my subconscious calling to me? Has the online discussion finally made me look into my heart and realize that what I’ve really longed to do all this time was write a book about a mafia hitman transported to pseudo-Narnia? Or a pipe-fitter in Osgiliath?

Well, maybe not, but it’s fun to think about.

Randomness for 10/18

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1) A custom-made court room for your home, the gift for the person who has everything except a room to be an asshole to their kids.

2) Economists study/work to regulate online video game economies.

3) It turns out that “Christ, what an asshole” isn’t just for New Yorker cartoons.

4) Can Dungeons & Dragons Make You A Confident & Successful Person? | Idea Channel | PBS Video

5) Comparing Photoshopped Victoria Secret pictures with their unretouched originals.

6) Catch the Ice, Dude. Video. omg, so funny.

7) Craziest Desktop Computer Rigs for the Home.

The long-awaited Pokemon Regional Championship post

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As the fourth round of the Pokemon Fall Regional Championship was about to start, I was standing at the edge of the play area. Spectators–especially nervous parents like me–are supposed to keep well back to minimize the urge to interfere, but as I scanned the crowd, I could not see my son anywhere.

There were 90 kids playing in his age division, packed together at long tables, and he was not the largest of them by far. Still, I know my own child, right? But I couldn’t spot him. And why was some kid’s mom sitting at the end seat, waving at the judges?

Then she turned around and I realized she was not a mom at all; she was one of the players, and I couldn’t see my son because he was sitting opposite her. I hurried over and took a picture of them setting up for their match. No, she wasn’t an adult, but she did look more like my son’s Teaching Assistant than a kid in his age division.

Monday night my son and I returned (via 24-hour (plus!) train ride each way) from San Jose, where the Pokemon Fall Regional Championships took place. The event covers both video game (played on the DS) and the TCG (which stands for “Trading Card Game”). In the 21st century you might think the video game would dominate everyone’s time and attention, but in fact there were about 150 VG players and nearly 500 TCG players.

My own son is firmly on the card-game side.

This wasn’t my son’s first regionals. Last spring I took him up to Surrey, BC for the spring regionals there. He placed sixth out of forty-four kids, which is pretty good–at least, the border official who interviewed us on the way back into the country seemed impressed. I was pretty happy with his performance, too.

However, Worlds took place last July (August? I know it was summertime), which means the end of one season and the start of another. With the start of the new season, you get the annual change in age divisions: They sort players into three age divisions, and if my kid had been born only six days later, he would be the oldest of the Juniors this season (and kicking ass) instead of the youngest of the Seniors.

Oh my god, I am not kidding when I say he looks so small next to some of these kids.

But that’s the nature of these things: he’s a ten-year-old boy battling 14- and 15-year-old boys and girls, and sometimes the disparity is jarring.

For instance: in his first round he was matched against a kid he knew (and respected) online; in person, he looked like a high school shooting forward. I suspect this kid shaves more often than I do, and to pass along some info that may not seem terribly surprising, he won the that very important first match against my son.

A quick explanation: TCG tournaments are typically in “Swiss rounds” with the number of rounds determined by the number of kids. Ninety kids = seven rounds. In the second round, they match 1-0 players against other 1-0 players and 0-1 against 0-1. In the fourth round, it’s 4-0 vs 4-0, 1-3 vs 1-3, etc.

Here’s why that’s important: With 90 kids and seven rounds, you might end up with one undefeated, 5 with a 6-1 record, and 15 kids who went 5-2. How can you decide which 5-2 players deserve to round out the 16 kids who make “Top Cut” (the TCG version of playoffs)?

The answer is that in Swiss rounds you compare the winning percentages of their opponents. If one 5-2 player faced stronger players than another, they rank higher. And if two players tie in their record and they have a tie for opponents’ win percentage, the next step is to compare the opponents’ opponents’ win percentage. More on that later.

So the important thing, clearly, is not only to win, but to win early so you’re more likely to face winning players. Losing in the first round means you start off facing 0-1 players less likely to give you that vital opponents’ percentage, assuming you can make a comeback. If you want to do really well, you need to beat kids who never lose to anyone but you.

That’s what my son wanted, and that’s what he’s done in the past–not only as a Junior but as a Senior, too. He had hopes to place very high in this tournament and a first round loss was a tough setback.

In the second round he faced another 0-1 kid who was closer to his age and who had brought a deck that should have been a big challenge for my kid. Still, my son beat him. In the third round he faced a kid with a deck that was once pretty popular. My son beat him, too.

At 2-1 after three rounds, he was doing okay. Better to have gotten that loss on round 3 than round one, (his first round opponent was 1-2 at this point. His second round opponent was 0-3). Still, if he kept racking up wins had a chance at Top Cut.

Then: round four against the girl I thought was an adult. She told him before the match that she had come for the VG tournament but brought along a “joke deck” to play in the TCG event.

And she won. Worse, not only did she win, but she beat him with an incredibly frustrating strategy that left his active Pokemon paralyzed. His deck was completely set up to do all his attacks, but he couldn’t. She won the match because he ran out of cards to draw before she did, and not a single Pokemon had been knocked out.

He came over to me with tears in his eyes.

Now, I’ve seen many, many kids cry after they lose a match, and I don’t just mean the littlest kids, either. They’re competitive players with high expectations who work really freaking hard at this game, studying deck lists and strategies endlessly.

But all that work goes up in a puff when you lose.

Digression:

At this point in the tournament, I had a secret plan. After the first round loss, I worried that he was not going to do well and decided I should have a nice surprise for him. You know, just in case.

So while he was playing a match, I went to the vendor at the side of the room (because if there’s Pokemon going on there’s an opportunity to swipe your credit card down to a plastic wafer three molecules thick) and looked for a plushie Ampharos. (That’s an electrical sheep sort of thing, and for some reason it’s the boy’s favorite.)

“Nope! Sorry.”

My next question: “Do you have a Lanturn Prime?”

Vendor: “Er, Lanturn Prime is a card; the Pokemon is just ‘Lanturn.’ And no, we don’t have it.”

At this point I was tapped out, because those were the only two I was sure he liked. Then the vendor said: “This is a very popular Pokemon with the kids, though, and it’s the only one we have. It’s a Hydreigon.”

It wasn’t very big, just about the size of my hand, and it looks like a mix of a dragon and purplish daisy. I thought He’s playing a Hydreigon deck… why not? “What’s it cost?”

He looked at the label: “Twenty dollars.” At least he had the decency to sound embarrassed.

I bought it anyway and stuffed it into the bottom of my bag for later than night.

But what’s the first thing my teary-eyed son said when he came over after his loss? “I knew I shouldn’t have brought my Hydreigon deck! I knew it!”

My stomach turned sour. I’d just spend twenty bucks on a memento to frustration and loss.

He talked a bit about why he lost and how the game played out, wiping his eyes as he talked. Then he talked about how badly he wanted to make Top Cut, and I tried to tell him all the platitudes parents tell kids when they compete: You did your best. It’s a tough competition. You gotta keep pushing and playing your hardest.

And then he broke my heart by apologizing to me. “I’m sorry, Dad,” he said, “for making you come all this way.”

As though I was disappointed in him. As though he owed me something.

Personally, I don’t think there’s anything better for a kid than a safe space where they can strive and fail, then strive again. Personal development, right? It’s necessary to make him into a happy adult.

But when I’m sitting beside him and he’s wiping tears away, I want to say fuck all that development bullshit. This kid is still too small and fragile for this. I want to step in and fix things for him, somehow. Not that I really could, and not that he’d let me.

Anyway, what I said next is sort of a blur, but I’m pretty sure I insisted that he never apologize to me for this sort of thing again. I told him how proud I was and reminded him that for the first time he was facing much older players in a heavily competitive environment. He also needed to be reminded, apparently, that he was here to make friends with many of these other kids–some of whom had been nothing more than usernames on a message board until then–and he was doing that.

Finally, I’m sure I told him I knew he was going to stick it out for the rest of the tournament and play his best in every round.

Anyway, he went right out and won his fifth round, then his sixth. He knew he might still make Top Cut if he won his last match of the day–some of the kids who make 5-2 would get in. However, the final match was against another kid from Seattle who is at least two years older and a really good player. But my son beat him.

In the end, at 5-2, he “bubbled” which means he was close to making the final 16 but fell short. He took 18th place out of 90 players, and the difference between that and the kid who took 16th came down to a 2.5% difference in their opponents’ win percentage. In fact, he tied opponents’ win percentage with the kid in 17th place, falling behind him because of the opponents’ opponents’ percentage.

But he was happy. He had turned things around and came out with a decent score. It wasn’t what he was hoping for, but he met a lot of great kids, played a shitload of Pokemon, and dragged me to McDonalds three times. He also loved the stuffed Hydreigon, laughed when I told him the story of buying it, and hugged me when I gave it to him. He says Hydreigon is his third favorite Pokemon.

Me, I got no damn writing done at all. I was just too stressed out.

One year anniversary of the end of 20 Palaces

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I’m writing this ahead of time because I expect to be hanging with my son at the tournament when this posts, but today is exactly one year since I announced that Del Rey would not be picking up any new Twenty Palaces novels and that I was putting the series on hiatus, with all the ominous implications of the word.

And that fucking post is still the most popular thing on my blog. More people have read about my failure than ever read my books.

What has changed since then? Well, A Key, An Egg, An Unfortunate Remark is on indefinite hold. The book itself is a major misfire–not in concept but in execution. It needs a massive rewrite before it’s ready to be shown anywhere and that’s not a very high priority for me right now.

What about Epic Fantasy With No Dull Parts? aka A Blessing of Monsters? Well, shit. We’ll see, won’t we? One big change is that I seriously underestimated the amount of story there; what I’d planned to complete in one volume is not, in fact, complete after 140K words. So it will become two books. Possibly three. We’ll see what my publisher says, assuming I find one for it.

As for me, I’m working on a Twenty Palaces short story, which won’t be told from Ray’s POV. I’m hoping to have it finished soonest so I can get to work on Epic Sequel With No Dull Parts. I’m still waiting on editorial notes for King Khan, the game tie-in book I wrote for Evil Hat’s Spirit of the Century role-playing game, and that will likely be the only book release for me in 2013.

I know. 2012 saw only two anthologies: Don’t Read This Book and Tales of the Emerald Serpent, and next year will almost certainly be a single game tie-in novel. I like all of that work and I’m proud of it, but I need to put out original novel-length fiction if I want to keep my career going.

In which I try to be as cool as John Scalzi

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The view from my hotel room:

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Hmm. I don’t quite think I’ve managed it here.

Anyway, have arrived in San Jose for child’s event. My trip will be all kid all the time, with no other socializing planned.

Pray for me.

Amazon Author Rank: Utterly irrelevant to me (plus free fiction)

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It’s pretty clear what the new Amazon Author Rank system is supposed to do. (For those who haven’t heard of it: they now show sales rank numbers for authors as well as their books.) It’s supposed to be a way for authors to promote themselves.

The author becomes a “top ten” author on Amazon (for an hour) and starts using that in their publicity, as though it’s some sort of bestseller list. Not only does this get Amazon’s name out in front of people but it will inevitably push some authors to work like crazy to bump their sales. Writers, while pursuing that supposedly-valuable label, put money in Amazon’s bank accounts.

Me, I don’t much care. I stopped following Amazon’s sales rankings for my books right around the time Random House started giving me accurate sales figures, updated weekly. Do I want to look at “rankings” which only compare me to other authors without giving me actual sales data, and which are calculated in secret, or do I want to look at the number of books sold? No contest for me at all.

In other news, tomorrow I take a long, long weekend away from home. My son and I are catching a train for northern California so he can compete in the Pokemon regionals. I have no idea what sort of internet connectivity I’ll have (certainly none on the train) so don’t expect to see me around much. I’ll do my best to visit at least one Starbucks a day to check email, but I’m not sure I can promise even that much.

Finally, Black Gate has begun to feature fiction on their website, and their latest offering in the first short story I ever sold. To be honest, it’s been available for free since it was published, but they’re featuring it again. Check it out. Special thanks to author Martha Wells for pointing it out. Good thing I read her LiveJournal, eh?

All right. There are errands and packing to do. Signing off for a while.