For folks ordering Twenty Palaces through my website


I’m finding that about 15% 20% 24% 50%(!!) of the people who order Twenty Palaces are contacting me afterwards to say they haven’t received an automatic email with a download link. What scares me is that there might be folks who are waiting for me to send it manually.

Guys, if you ordered the books and didn’t receive an email in ten or fifteen minutes (and it’s not in your spam trap) contact me directly. I’ll be happy to send you the files directly.

Added later: Damn. I need to find a new sales plugin for WordPress. I’d tried eShop but it was too complex and had too many screens to click through. That’s annoying. However, the one I chose seems to be TOO simple, and it doesn’t work.

Because this is how I want to be spending my writing days… grumble grumble.

Better yet, when I get the PayPal notifications for the sales, I’ll just email the file to you directly the next time I check email.

Later still: I have some errands I absolutely need to run, but I’ll do my best to find another way to sell these tonight, if I can. Has anyone used ? A reader over on LJ suggested it as a smart alternative.

4 thoughts on “For folks ordering Twenty Palaces through my website

  1. Mike O


    Thanks for the update on the e-commerce situation. For those of us still getting around to ordering, do you recommend waiting or giving the web site a try?

  2. Mike, at this point I’m just emailing the files when I receive the PayPal notification, so go ahead and buy the book if you want, and I’ll send it to you the next time I check my emails.

  3. Sherwood Smith

    Harry, I just bought it with my spouse’s email (he’s the one with the Paypal) if you get this, could you send the book to me instead of to him? (His addy is


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